I got my degrees in marketing and computer science from Karachi, Pakistan. Late 90’s was the era of Y2K fear and technology was rapidly evolving everyday and i managed to learn lot of technologies i.e. Oracle database, Software Development & HTML techniques by attending courses and technology become my motivation for the career path.
A brand new Startup to offer businesses digital transformation with “Technology for Less” approach. Aiming to offer businesses to evolve with right technology in order to address changing consumer habits and expectations.
Digital transformation is an opportunity to move away from manual work processes, and re-align businesses with evolving expectations. It is an opportunity not just to take onboard the latest technology, methods and talent, but to provide the customer experience that people now expect.
As retail consumers across the globe increasingly rely on digital tools, companies in the region are turning to technology with more urgency to carry out their business. Supply-chain operations are becoming more data-driven, consumers are growing more sophisticated in their online and in-store shopping, and expectations for faster and better transactions are reaching new heights.
This was an exciting experience for me as a General Manager, and I appreciate the knowledge that I have received at this company for full cycle business management of electric powered utility vehicles & golf carts.
Responsibilities includes to optimize company’s cost of doing business by using technology at first strategy and system driven approach and to boost revenue through innovative management techniques while opening new doors to expend business operations footprints for rental operations and direct sales and after sales.
Managed all digital assets and platforms while controlling and analyzing budgets by using real time business intelligence base dashboards over cloud. Implemented mission critical POS apps for Makkah project 24×7 operations and several ad-hoc sites across KSA to monitor business performance via cloud-based applications and increased efficiencies whilst building and optimizing the cost.
Ensured consistent, high quality delivery of all business engagements for Golf Carts Sales, Rental Operations and after-sale.
Cultivated leads management, web traffic & social media engagements
Personally secured multi-million dollars direct sales deals
Responsibilities includes Managing an in-house agency/team to execute all Digital Marketing & CRM initiatives i.e. campaign planning, integration and execution across all digital channels to deliver a right customer experience and to make great brand impression which resulted quality in-bound leads from all customer touch points.
Responsibilities includes for overall Oracle Applications implementation and post implementation scenarios fulfillment of Automotive After Sales Solutions while providing direct technical and functional support to the business functions. Supported various projects for ad-hoc and Business Intelligence Reporting by using Oracle and open-source technologies.
Supported various projects for ad-hoc reporting and Business Intelligence Reporting by using Oracle and other technologies. Oversaw the actions UAT, stress testing and real time go-live support across BGC network.
Was responsible for overall IT management including implementation of Oracle Applications (SCM, OPM, eAM, Financials & HRMS). Oversaw the 8 dedicated IT/Project resources consisting of a functional system analyst, technical developer, an operations analyst, technical support staff and a network administrator to manage the enterprise IT support model for 1500 plus employees across 4 locations.
Managed the legacy data migration in custom schema with web based custom solution development. Performed the infrastructure development, business process improvement and electronic communication (wired & wireless) to support the corporate connections between headquarter and remote locations.
Played a key role in IT culture development and change management by using common workshops method and training to develop the technology usage knowledge across the organization.
Responsibilities includes analyzing and implementing the best information technology practices to automate the business processes for customized CRM & ERP based development for all business factors, including company vision, long-range planning and customize development processes. Instrumental in all departmental operations especially in Finance, Sales Accounting & Payroll: Providing functional support for all business areas. Minimized automated business process up to 70% by directing new procedures in the new system.
Designed improved CRM & ERP based systems using Oracle Technologies & implemented nationwide in 11 cities and trained and educate end-users to improve functionality of sales accounting, customer centric services & support. Plus design and execute sales analysis and financial data presentations to senior management.